In keeping up with cloud and all things related, I read a great article yesterday about how BYOD is driving unified communications (UC). As someone who uses a voip phone, and a cloud-hosted phone (on top of the smart phone), the ability to consolidate all my various phone numbers into a single source that can follow me around is a huge benefit. And companies are seeing this too, making it a critical element of business transformation.
UC has always been useful for organizations. Primarily because it allows for you to port your number over to whatever device you have handy, yet still be able to use the standard corporate phone functionality such as conference calls and access to internal directories.
The new spin is how BYOD is going to affect UC. Employees are demanding flexibility in their smartphones, and so the ability to manage UC across various platforms (Android, IOS) is critical.
Think about the modern workplace, telecommuting and even internal workflows are keeping us away from our desks for longer periods of time. So where is the sense in purchasing large amounts of phones for them to sit idle? Why not leverage a smartphone that the employee already uses?
From a cloud side, if the whole idea of mixing business with pleasure is causing concern, there are new solutions available such as Horizon for Mobile from Vmware which allows for a virtual instance to be created on the phone to segregate work and personal usage. Other solutions such as Siemen’s OpenScape UC Application allows employees to download an application that they can use to connect with the corporate UC solution.
While organizations are still debating whether BYOD is a good move or not, consider this: it’s happening anyway. If you can save costs by consolidating, and giving employees freedom in device choice, you’ll end up with a happier workplace while saving money.
The original article, BYOD Drives Unified Communications can be found at http://ow.ly/9Mdhs