The other day I was having a conversation about cloud applications (SaaS) and how it relates to businesses and the ability for them to make their organization more efficient, or to offer new services for their customers. It was at that point that I learned about an organization that has a perfect cloud application that not only makes total sense but impacts a good chunk of Canadian employees in all sectors. Continue reading »
2012 seems to be quickly becoming the year of not just cloud planning, but for some reason the year of “Customer Focus”. It’s like every enterprise, and SMB for that matter, has realized that as social media becomes more important as part of the marketing process, the need to improve customer focus is even more critical. As a result, CRM is suddenly ranking within the top 10 list of things that CIOs are focusing on from an investment perspective. Continue reading »
It’s Thursday, and keeping up with this week’s theme, we are climbing further up the service model stack and looking at Software as a Service. I’ve already covered some of the key security issues with using a cloud service, but SaaS is a little bit different. So grab a coffee, and learn about the favorite service of organizations which also happens to be one of the favorite models for hackers. Continue reading »
It’s Tuesday, which means another instalment of Technology Tuesday. This week, we look at ASG and their CloudFactory offering. CloudFactory can be thought of as a way to automate all things cloud including services (IaaS, PaaS and SaaS), different platform types (VMware, Azure) and provisioning multi-vendor environments.
Quite simply, CloudFactory makes it easy for organizations to offer cloud services without a lot of the back-end operations normally required to support this type of service. But there’s more to this than you might think. Continue reading »